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Our Commitment

Our Commitment

In these unprecedented times that shifted both our workflow and comfort into a new normal. Cotel Housing ensures the transition from first step of booking; having in mind the assurance of cleanliness and safety as you take your next step entering our housing units and finally, reliable-and-secure internet speeds that enables work – as well as play in line with your needs.

HEALTH AND SAFETY INITIATIVE FOR
EXTENDED-STAY TRAVELERS

THE
COTEL
PLEDGE

  • It’s thoroughly thought through and carefully considered for efficiency and safety.
  • It’s in the training – from our housekeepers to the counselors who schedule reservations.
  • It’s in how we welcome guests, the nuances of our communications, and the pre-arrival touchpoints
  • It’s in our understanding of the need to do it right, sanitizing keys, surfaces, and every aspect of customer care.

HEALTH & SAFETY ENHANCEMENTS

  • Use of recommended cleaning products
  • Masks required of all housekeeping staff
  • Authentication of apartment disinfection completion
  • Individual size complimentary toiletries and ancillary items in most units

PRE-ARRIVAL

Written communication on Covid-19 safety precautions and protocol

  • Communications to determine arrival welcome options
  • Meet & Greet with physical distancing – complimentary PPE offered to Guest
  • Virtual Meet and Greet
  • Self check-in

ARRIVAL

Wellness check by email/phone/text

  • Hand Sanitizer at the front desk (where applicable)
  • Keys/Fobs sanitized prior to delivery
  • Extra towels and linens (in select markets)
  • Complimentary toiletries and ancillary items individual use size

DURING YOUR
STAY & BEYOND

Wellness check by email/phone/text

  • Housekeeping/Maintenance
  • Ability to maintain cleaning protocols
  • Linen Exchange/ Cleaning kit delivery option in lieu of in-person housekeeping

YOUR HOME
AWAY FROM HOME

Respecting the sanctuary of your home is our commitment to providing “a safer way to stay away.” A comfortable, controlled environment to safely distance or self-isolate for as long as needed. Rest assured that every aspect of the apartment will be ready upon arrival. By request, additional linens and cleaning supplies will be on hand for a more comfortable uninterrupted extended stay.

  • Live/work serviced accommodation
  • Strategically located
  • Private, quiet, social distancing
  • Productive workspaces
  • Professionally sanitized

MORE FEATURES

Handcrafted Housing Solutions

We create customized solutions that meet the ever-evolving needs of your team and your business. Rotating employees to a single location? Does your project require housing for interns, trainees, or teams? Are you relocating an employee or group of employees to a new area? We have a handcrafted solution for you so you can spend your valuable time focused on the project at hand.

Contact Us

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